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Best Event Housing Management Software

Samantha Barnes
|
October 17, 2023
Table Of Contents

For housing companies, CVBs and event organizers, hotel room block management is the job. Not a side task. The volume of RFPs, contracts, booking sites, rooming lists, and post-event reconciliation adds up fast, and the margin for error is low because commissions and rebates depend on getting the numbers right.

This guide covers what event housing management software does, who uses it, what to look for when evaluating platforms, and how the top options on the market compare today.

What is Event Housing Management?

Event housing management covers everything involved in coordinating lodging for attendees, exhibitors, and staff at major events. That includes youth sports tournaments, trade conferences, music festivals, and more.

The core tasks span securing accommodations, negotiating hotel rates, managing room blocks, handling attendee inquiries, and running accurate post-event invoicing and reconciliation. Software built for this purpose handles all of it from one platform, so housing managers are not bouncing between spreadsheets, email chains, and hotel portals.

Who Uses Event Housing Management Software?

The primary users are housing companies: group travel agents that manage hotel contracts, booking sites, and commission collection on behalf of event organizers. Beyond that core customer, sports commissions, CVBs, associations, and corporate event teams all use event housing management software when they are running room blocks at scale.

Event types:

  • Travel sports tournaments
  • Music festivals and concerts
  • Weddings and family reunions
  • Work retreats
  • Tradeshows and conferences

Platform users:

  • Event planners and producers
  • Third-party housing companies
  • In-house event coordinators
  • Hotel and other lodging services
  • Event attendees

EventPipe’s current customer verticals

What Should You Look for in Event Housing Management Software?

What should you look for when deciding which event housing management software to use? Let’s take a look.

Not all platforms are built equally. Here are the core capabilities to evaluate before choosing a system.

Capability What It Means in Practice
RFP and Contract Management Send and track RFPs to multiple hotels, negotiate proposals, and manage all documentation from one place. Look for platforms that cut the time it takes to send a 50-hotel RFP from hours to minutes.
Multiple Hotel and Room Options Attendees and planners need to compare hotels, room types, rates, and amenities. The platform should surface all options clearly and allow blocks across multiple properties.
Customizable Booking Sites White-labeled booking websites let housing companies present a branded experience to attendees. Coding should not be required to upload logos, add room descriptions, or set booking policies.
Simple Attendee Booking Experience The booking site is effectively a storefront. It should be mobile-friendly, easy to navigate, and send automated confirmation emails. Roughly 70% of event hotel bookings happen on mobile devices.
Live Inventory Access Real-time visibility into room block inventory helps managers catch overbooking risks, adjust sub-blocks, and make decisions based on current pickup rates rather than stale reports.
Commission and Revenue Tracking Revenue for event organizers and housing companies comes primarily from hotel commissions and rebates. The platform should make it easy to track what is owed and ensure nothing slips through in reconciliation.
Hotel Partner Tools Hotels should be able to confirm reservations, view pickup data, and access documents directly. Platforms that build this into a partner portal reduce back-and-forth for everyone involved.
Reporting and Analytics Look for pickup rate tracking, average length of stay data, financial performance reports, and pacing against prior years. Strong BI tools help leadership spot problems early and make smarter decisions.

Top Event Housing Management Platforms

Now that you know exactly what to look for in event housing management software, here are some of the top platforms on the market right now.

EventPipe

EventPipe is a modern, end-to-end event housing management software that’s on a mission to make it incredibly easy for event producers, CVBs, and housing companies to manage and monetize their event housing process. From sports tournaments to conventions and corporate events, our cloud-based platform solves the traditionally disjointed and manual process of managing event housing.

Users can create, send, and manage RFPs and contracts, quickly launch customized booking websites, manage room blocks and sub-blocks, automate reporting and invoicing and access additional revenue opportunities–all from one place. We’ll help you maximize your event housing revenue while saving you time and energy in the process.

EventPipe Key Features

Feature Area Capability
Event Setup Build an event in under 10 minutes; choose from tens of thousands of hotels and dozens of room types
RFP Management Send RFPs to any hotel portfolio; hotel partners respond and negotiate through a dedicated portal; copy national sales offices on outbound requests
Custom Booking Sites Upload logos and imagery without coding; provide attendees with unique booking links and instructions; guests can join waitlists for fully booked hotels
Live Inventory View room block and sub-block availability in real time; monitor pickup rates across room types
Reservation Management Look up guest confirmation numbers, reservation details, and booking history from a single customer service interface
Rooming List Transfer Generate and send final rooming lists to hotel partners approximately two weeks before the event
Reconciliation and Invoicing Compare booked reservations against actual hotel stays to determine net room nights; automate commission and rebate invoicing based on contracted terms
Reporting (PipeSights) Track confirmation status, cut-off dates, pacing, and revenue across all active events; share real-time data with clients
Post-Block Booking (Presto) Keep capturing bookings and commissions after the contracted block sells out or the cutoff date passes, using live hotel inventory
Teams Management Track stay-to-play compliance for youth sports tournaments; identify which teams have booked at designated hotels and flag those outside compliance parameters

Best for: End-to-end event housing management for sporting events, trade groups, wedding planners, group trips, and more!

Streamline your event housing management

Cvent

Cvent is software that can help event planners manage and market events including conferences, trade shows, networking events, roundtables, and more. However, this platform isn't dedicated to streamlining housing for attendees: they focus on attendee engagement, event marketing, event budgeting, and connecting venues and suppliers.

Cvent Key Features

Feature Area Capability
Event Management Manage speakers, sponsors, and exhibitors; automate promotions and communications
Hotel Sourcing Source hotels for corporate travel programs; collect and report on travel and meeting data
Attendee Engagement Contactless check-in and badging; mobile event apps; attendee data capture
Vendor Networks Instant book feature; lead scoring; regional sourcing visibility for planners
Analytics Shareable dashboards; engagement scoring; multi-survey reporting

Best for: In-person, virtual, or hybrid event management for large events

EventConnect

EventConnect is a sports event management platform that helps event producers with the entire event lifecycle. This platform can be used for various types of events and groups, including tournaments, leagues, clubs, showcases, tryouts, and camps.

EventConnect Key Features

Feature Area Capability
Team and Individual Registration Automated emails and text messaging; multi-team and player checkout; customizable registration surveys and waivers
Merchandising Sell merchandise and add-ons through the registration portal; parking passes for additional revenue
Housing Monitor and manage room blocks in real time; view average event rates; track blocked vs. reserved rooms
Payment Processing Automated invoicing; accepts credit card payments

Best for: Event planning for sports tournaments

Alliance Reservation Network

Alliance Reservation Network, or ARN, offers two solutions to help with event housing and recreation booking: Trip Authority and Group Product Solution. Trip Authority helps its users create booking sites for members-only hotels and find car rental and plane tickets. Group Product Solution focuses on the RFP process, hotel sourcing, and room block management.

Source

ARN Key Features

Feature Area Capability
Hotel Sourcing and RFP Access to a worldwide hotel network; customized RFPs from hotels; GPS software handles the full sourcing workflow
Room Block Management Rooming lists accessible to hotel partners; inventory sorting and room booking; task manager for urgency-based organization
Booking Engine Customized booking website with configurable fees and reservation policies
Invoicing and Reconciliation Invoice PDFs per hotel; revenue and commission calculations based on hotel-confirmed data; single-application data storage

Best for: Planners offering full-service event travel management

Platform Comparison at a Glance

Platform Primary Focus Best Fit
EventPipe Full event housing lifecycle management Housing companies, sports tournaments, associations, corporate events
Cvent Broad event management (housing is secondary) Large enterprise events with diverse management needs
EventConnect Sports event management suite Tournaments and leagues needing registration + housing in one platform
Alliance Reservation Network Hotel sourcing and group booking Full-service travel managers with large hotel network needs

How to Choose the Right Event Housing Management Software

Finding the right platform comes down to what your team actually manages day to day. If your core business is running hotel room blocks for events and capturing commissions, you need software built specifically for that workflow, not a general event management tool with a housing tab bolted on.

From RFP management to post-event reconciliation, EventPipe is built from the ground up for housing companies and event organizers who need to run that process at scale. Real-time inventory visibility, automated invoicing, stay-to-play compliance tools, and customizable booking sites are all part of the core product, not add-ons.

Ready to see it in action? Book a demo to talk through how EventPipe fits your event portfolio.

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